TSW Group, Inc.

Terms of Use & Service

TheSalesWhisperer.com · WesSchaeffer.com · TSW Group, Inc.

Last updated: January 1, 2026 · By using our websites or services, you agree to these terms.

Acceptance of Terms

By accessing or using any website, product, or service operated by TSW Group, Inc. ("The Sales Whisperer®", "we", "us", or "our"), you agree to be bound by these Terms of Use and Service. If you do not agree, please do not use our services.

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes your acceptance of the updated terms.

Description of Services

TSW Group, Inc. provides sales training, consulting, coaching, CRM setup and automation services, digital products, newsletters, podcasts, and speaking services. Specific terms applicable to individual services are incorporated into these general terms.

Use of Our Websites

You agree to use our websites only for lawful purposes and in a manner that does not infringe upon the rights of others. You may not:

Intellectual Property

All content on our websites — including but not limited to text, graphics, logos, podcast episodes, video content, training materials, and software — is the property of TSW Group, Inc. or its content suppliers and is protected by applicable copyright and trademark law.

You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission from TSW Group, Inc.

Products and Digital Content

All purchases of digital products, courses, and downloadable content are final. We do not offer refunds on digital products once access has been granted, except as required by applicable law.

Licenses to digital products are for personal, non-commercial use only and may not be shared, resold, or redistributed.

Consulting and Coaching Services

Consulting, coaching, and CRM setup services are provided on the terms agreed upon at the time of purchase. Service fees are nonrefundable unless otherwise stated in a written agreement. We reserve the right to reschedule sessions with reasonable notice.

Email Communications

By providing your email address, you consent to receive transactional communications related to your purchases or account. Separately, you may opt in to receive marketing communications such as The Daily newsletter. You may opt out of marketing emails at any time via the unsubscribe link in any email.

Affiliate Disclosure

Our websites may contain affiliate links to third-party products and services. We may receive compensation if you purchase through these links, at no additional cost to you. We only recommend products and services we believe provide genuine value.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of harmful components.

Results described in testimonials, case studies, or marketing materials are not typical and individual results will vary based on effort, experience, market conditions, and other factors outside our control.

Limitation of Liability

To the maximum extent permitted by law, TSW Group, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid to us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless TSW Group, Inc., its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any third-party rights.

Governing Law

These terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Riverside County, California.

Billing and Payment

All billing matters are governed by our Billing Policies, which are incorporated into these terms by reference.

Contact Us

For questions about these Terms: